New Member
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13 Messages
Direct TV Stream Boxes
I was told by ATT / Direct TV Stream if I switched to this service and bought the Boxes / Recievers (wife likes to hit on and guide not big streamers) I could hook to multiple TV's in my home. Did that and 5 work fine. So I am trying to do this at my weekend RV whic I was told could be done no problem by staff at store when I signed up . Only want to set up one TV with the box I purchased. It will connect to internet but no log into my Direct TV Stream Account. Anyone tried this or had any luck getting to work. I keep getting error code 600 cannot log into account. Any help would be appreciated.
bcbsncjlj
ACE - Expert
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6.2K Messages
2 years ago
You already posted about this in your other post. More info was provided here. So you were a satellite subscriber. Are you using the same credentials (email/password) for DirecTV Stream as you were using for satellite. I believe you are getting "Care Code 600" and not "error code 600" correct?
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Possum2
New Member
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13 Messages
2 years ago
I had U-verse at my home and Direct TV Satallite at my RV. Att rep said I could buy extra receiver and would work same as home in RV at different location. I have Att Fiber at home and different fiber300 mb at RV as Att not available.
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Possum2
New Member
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13 Messages
2 years ago
Will try again this weekend and give update along with exact error code. It says cannot log in to account
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bcbsncjlj
ACE - Expert
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6.2K Messages
2 years ago
So you are not a DirecTV Stream subscriber, correct? DirecTV Stream is a separate subscription service than DirecTV satellite. You never answered my question in reference to the error code. Was the error code "Care Code 600"? Care Codes are DirecTV satellite error codes.
(edited)
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Possum2
New Member
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13 Messages
2 years ago
Yes Direct TV Stream now. The error code was not care code just message stating could not log in to account code 600.
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bcbsncjlj
ACE - Expert
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6.2K Messages
2 years ago
Are you using the same credentials for DirecTV Stream as the other services? They need to be different.
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Possum2
New Member
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13 Messages
2 years ago
Do not have Satallite anymore. Just trying to get my DirectTV Stream receiver to work at my RV. Thank you for your patience and help.
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Possum2
New Member
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13 Messages
2 years ago
No they made me use different when I signed up. I set up 5 receivers at my home no problem. Just problem at my RV
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Possum2
New Member
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13 Messages
2 years ago
My Att internet and wireless accounts have different credentials
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bcbsncjlj
ACE - Expert
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6.2K Messages
2 years ago
OK. Best at this point to contact support and discuss. That error code is not typical of ones from DirecTV Stream. Their codes are like:
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Tiger593
ACE - New Member
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1.5K Messages
2 years ago
Try setting up your DirecTV streaming box while you are at home using your home network and see if it will connect to your account. If it still gives you the same code then contact customer service as you may need a different box as they could have given you a defective box.
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