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New Member

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3 Messages

Friday, January 14th, 2022 10:55 PM

direct stream remote and vizio tv

on my second TV  I cannot get the Direct TV remote to connect with my Vizio Smart TV. I cannot get a Direct TV stream icon to come up.

I can watch Direct Stream on it but it will not turn tv on and off.   

New Member

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1 Message

3 years ago

Why are there so many problems with Direct stream .I haven't been able to watch in almost 2 weeks. I am paying for something I can't use.

Community Support

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254.4K Messages

3 years ago

Hi @Sequioa, thanks for bringing this to our attention.

.
We do understand the importance of getting the DIRECTV STREAM app properly working.

Let's follow the steps to Fix common DIRECTV STREAM app issues.

Maria, DIRECTV Community Specialist

New Member

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3 Messages

3 years ago

Your answer does not solve the issue of "Direct TV Remote does not control Vizio on-off or volume". Strangely it will mute and unmute the Vizio volume but nothing else re Vizio control. I have reprogrammed multiple times. The app is updated. The DTV Stream app works fine, just no volume or on-off Vizio control. So do you have a real solution other than referring to a link of generic non-solutions? I was very impressed with DTV Stream until this issue. Other DTV Stream devices work 100% on my other LG TV's.

New Member

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3 Messages

2 years ago

I have a similar issue: the DirecTV Stream remote WILL control volume bur NOT the on/off on my non-Smart Vizio TV, Model # VX32L HDTV10A, Mfg, date: 9/2007.

ACE - New Member

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3.3K Messages

2 years ago

In remote settings---is "power off devices" turned on?

New Member

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3 Messages

2 years ago

Ludwick, great question! I checked to be sure, and the answer is "yes."  --Tom

(edited)

New Member

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1 Message

2 years ago

I have the same exact problem on my 2007 Vizio model P50, and yes, "power off devices is on". I can control volume, but not on-off.

New Member

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3 Messages

2 years ago

Somewhere along the line, this got fixed for me. I did replace both my set top box and remote, so that may have something to do with it... Still not thrilled with DirecTV Stream. At least in our locale (Lubbock, Texas) video will freeze on some channels, and the ABC affiliate has just gone dark several times. Makes no sense....

1 Message

4 months ago

Same problems here. Got a new remote, sill not working.  Do I need to replace my box?


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