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nevadabruce's profile

Tutor

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11 Messages

Thursday, July 13th, 2023 1:58 AM

considering DirecTV streaming

I have a couple of questions regarding DirecTV streaming, and have a couple of questions before signing up. 

1) does DirecTV have a trial period before a new customer is penalized when purchased online? If so, when does this time period begin?

2) when a refurbished Gemini is purchased, does it come with a remote? 

Thanks

Accepted Solution

ACE - Expert

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6.2K Messages

1 year ago

There is a free 5-day trial and yes, the device includes a remote.

Community Support

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254.4K Messages

1 year ago

Hello @nevadabruce. We would be happy to have you in our family.

1) Since you are a new subscriber, you will have a 5-day free trial, and the period starts the same time you subscribe to our service. You can find more details of this offer at https://streamtv.directv.com/ 

2) You will receive a remote control if you purchase a refurbished Gemini.

Thank you for contacting DIRECTV. Jhon, DIRECTV Community Specialist


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