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4 Messages

Sunday, December 17th, 2023 3:21 PM

Can you pair a RC82V remote directly to a Frame TV?

I googled that the RC82V remote worked well with DirectTV Streaming and bought one to pair to my Samsung Frame TV. 

The pairing instructions state:

1.) Press and hold REWIND and FAST FORWARD at the same time for 3 seconds until the visible LED's start flashing 

2.) Enter digits 961 followed by CH UP key

Step 3 is where I am stuck 

3.) Using the number keys enter the last six digits of the RID number located behind the STB. 

I dont know what a STB or RID number is? 

Is this remote not compatible to the Frame TV? Does the Frame TV have a STB and or RID number? 

Or any recommendations on a remote that works well for Direct TV Stream? I dont enjoy using the Frame TV remote (doesnt have Guide button, etc) 

Community Support

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254.4K Messages

11 months ago

u/MelindaMichale, let us help you pair your RC82V and clarify your doubts. STB means Set-Top Box, and RID means Receiver ID. Basically, you must use the number of your receiver to complete your control remote settings. You can find more information here: https://www.directv.com/support/article/000081979 meanwhile, we’re sending you a DM to provide you with further assistance. Jhoan, DIRECTV Community Specialist

ACE - Sage

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46.1K Messages

11 months ago

Do you have a DirecTV Stream box? That remote is designed to work with the DirecTV Stream box and won't directly control your Samsung TV's DirecTV App. 

4 Messages

11 months ago

Hello- no I do not have a box. Just the DirectTV Stream app on my Samsung TV (similar to Netflix, etc) 

I googled what remote is best to navigate DIRECTV stream and that remote came up. 

Any suggestions on a remote that will link to my TV and has a guide button, etc? My Samsung TV remote is pretty plain

ACE - Sage

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46.1K Messages

11 months ago

As mentioned, that DirecTV remote won't control your Samsung TV Apps. You'll want to get a DirecTV Stream box if you want those features with that remote. Otherwise you're stuck with the Samsung TV remote. 

4 Messages

11 months ago

Oh now I see where Amazon says it’s compatible with C71KW-200 & 400 boxes. I was under the impression. This was the universal remote 

Any recommendations on a universal remote that has a guide button that will work with the DIRECTV stream ap?

ACE - Sage

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46.1K Messages

11 months ago

Sorry, you won't find one. Native TV apps on your Samsung TV can only be controlled by the TV's remote. You'll need a DirecTV box with its remote if you want features like Guide and direct channel number entry. 

4 Messages

11 months ago

Bummer- ok thank you for all your help! you’ve been been very helpful!

Community Support

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254.4K Messages

11 months ago

Hi, Melinda! It appears that your concern has already been addressed by @litzdog911. Litzdog911, thank you for your expertise and assistance. If you require further help, DIRECTV is just a message away.

Veronica, DIRECTV Community Specialist


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