Welcome to the DIRECTV Community Forums

Connect with users, ask questions, and find answers!

S

New Member

 • 

14 Messages

Saturday, November 26th, 2022 2:53 PM

at&t remote

Replacing my 16 yr old plasma tv with new sony bravia XR55A80K, I'm baffled by the at&t/directv remote that has `successfully paired' will not change volume or mute, but can change channels up/down and enter channel numbers as I usually do.  We have to keep sony remote to change volume or mute.

I also expected new tv to work with directv without streaming box, but that too was expecting too much.  That's not a problem for us.

I've a 2017 vizio smart tv that never worked properly with at&t remote since we replaced comcast with directv streaming in 2021.  I was chastened by the then self appointed moderator as making much about little.  Wonder where he stands on this one.  I'm expecting to hear of a fix for this one.  The similar issue with my older vizio tv last exactly 5 minutes upon turning tv on and then disappeared.  

ACE - Expert

 • 

6.2K Messages

2 years ago

AT&T and DirecTV are 2 separate companies. Any updates would be by DirecTV.

New Member

 • 

14 Messages

2 years ago

Thank you so much for that.  Now give me something I can use for my problem.

ACE - Expert

 • 

6.2K Messages

2 years ago

There are universal remotes like Logitech, etc. that some have reported work for their issues. Might try searching for solution in the forums.

New Member

 • 

14 Messages

2 years ago

Thanks, I'll look into it.  

ACE - Expert

 • 

1.2K Messages

2 years ago

That TV should work with DirecTV Stream without an outboard device - they quite recently added a version of the app for Android TV.  Have you checked in the Google Play store for a DirecTV app?


NEED HELP?