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K

New Member

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8 Messages

Thursday, February 10th, 2022 11:28 PM

Closed

Annoying Beep sound coming from roku TV streaming?

Help, there is an annoying beep coming from every channel  on my Roku TV. I have disconnected the sound bar and it still beeps through the TV. Any suggestions?

ACE - Expert

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6.2K Messages

3 years ago

Using any app? Does it beep when on the home screen?

ACE - Sage

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46.1K Messages

3 years ago

How is the Roku connected to your TV?

Does the beeping happen if the Roku is turned off or disconnected from the TV?

New Member

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8 Messages

3 years ago

The TV has Roku built in, and the DirecTV app is already installed.

ACE - Expert

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6.2K Messages

3 years ago

You might want to reinstall the app.

ACE - Sage

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46.1K Messages

3 years ago

Does it only happen with the DirecTV Stream App on your Roku TV?

New Member

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8 Messages

3 years ago

I already have,  doesn't  fix the beep....

ACE - Expert

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6.2K Messages

3 years ago

Are you using a sound bar or external speakers?

Community Support

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254.4K Messages

3 years ago

Hey @Kateeeeeeee, we are here to help.


Please follow these steps in order to fix your Roku sound issues and let us know if it works:

- Check the volume level and mute settings on your TV and any audiovisual (A/V) receivers you may have.

- Try changing the cable or changing the A/V cables, one at a time. Composite cables are usually red and white.

- Make sure that any composite cable sound connectors are snugly attached to both the Roku player, the TV, and any A/V receiver.

-Connect your Roku player to a different input to see if you can hear sound.

- Check or change your Roku audio settings by selecting Home, then Settings, and finally Audio.

-Set HDMI and S/DIF to Dolby/D.

-Set HDMI to PCM-Stereo.

Let us know how it goes.

Vanesa, DIRECTV Community Specialist

ACE - Sage

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46.1K Messages

3 years ago

Please answer this question ....

Does the beep only happen with the DirecTV Stream App on your Roku TV?

New Member

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8 Messages

3 years ago

This TV is not connected to anything, except the internet. It's streaming through the app - most of the above doesn't  apply, the rest I have  checked. 

New Member

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8 Messages

3 years ago

Yes, it only happens with this app. The other apps do not have a beeping noise. 

ACE - Sage

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46.1K Messages

3 years ago

Very puzzling. I have two TVs using Roku boxes and have never heard any beeping. Are there any audio settings in the DirecTV Stream App that you can change? For example, Surround Digital to Stereo?

Community Support

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254.4K Messages

3 years ago

Hey @Kateeeeeeee, we want to help with your DIRECTV STREAM issue.

Let's meet in a Direct Message to take a closer look on this. Please check you DIRECTV Message inbox (it's the chat icon next to the bell icon on the upper right corner of the Forums)

John, DIRECTV Community Specialist

New Member

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6 Messages

2 years ago

I have the exact same problem with a TCL Roku tv. Only the DirecTv Stream app has the beeping. I am using the tv's internal speakers. The Fire version of the app doesn't have this issue.

ACE - Expert

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6.2K Messages

2 years ago

Both of my TCL Roku TVs are fine. Is your audio set at stereo? Done any troubleshooting? Tried reinstalling the app?


NEED HELP?