2 Messages
Amazonbasics soundbar
I cannot get my Directv Stream remote to work on the AmazonbasicsSB210. Is there a known compatibility issue?
2 Messages
I cannot get my Directv Stream remote to work on the AmazonbasicsSB210. Is there a known compatibility issue?
DIRECTVhelp
Community Support
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254.4K Messages
1 year ago
Hello there! We understand that you're having trouble with your remote control, and we're here to assist you. Simply visit https://www.directv.com/support/satellite/article/000092856 and follow the instructions. Keep in mind that not all TVs or Speaker systems are compatible with the remote control. We'll be reaching out to you to continue with better assistance. Luisa, DIRECTV Community Specialist
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MakoShark5
2 Messages
1 year ago
Thanks but I've already been to that link and tried everything multiple times. My firestick remote can operate the soundbar just fine, so I expect this remote to do the same.
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DIRECTVhelp
Community Support
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254.4K Messages
1 year ago
We would like to provide you with personalized assistance. Please check your Private Note. We have already reached out to you to continue with this process. Luisa, DIRECTV Community Specialist
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