New Member
Is OAN available or not?
att.com/channels/directv/ shows OAN available. When I go to channel 347 on a tv I get the 721 error. I have reset the receiver, is OAN available on Directv or not? The guide does not show it to be an add-on.
New Member
att.com/channels/directv/ shows OAN available. When I go to channel 347 on a tv I get the 721 error. I have reset the receiver, is OAN available on Directv or not? The guide does not show it to be an add-on.
Accepted Solution
Official Solution
shannon02
ACE - Expert
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21.1K Messages
4 years ago
Grandfathered channel packages don't get newer channels that are added after they are grandfathered.
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Accepted Solution
Official Solution
Juniper
ACE - Expert
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23K Messages
4 years ago
@directmetv
The issue is that you have a grandfathered package. So you got that package well before OAN was available on DirecTV. New channels do not get added to discontinued packages.
The old (classic) versions of the packages were Choice Classic, Choice Xtra Classic, and Choice Ultimate Classic. Too much confusion in the names, so revamped years ago, the current versions are just Choice, Xtra, and Ultimate.
On the current packages OAN is available in Entertainment, Choice, Xtra, Ultimate, and Premier. The channel lineup is missing Xtra for comparison, but if you pull up the PDF near the top of the page to compare them on one sheet it shows it there.
Bottom line, you have a grandfathered package from many years ago (not upgraded recently). You must change to a current package to get OAN and likely save money depending on what else you watch.
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directmetv
New Member
4 years ago
As a follow up, I endured a call to Directv support. after about 30 minutes they say OAN is not in my package. I have Choice Extra Classic. They say it is available in the CHEAPER package Choice! Are they serious? I thought upgrading to more expensive packages ADDED channels, not removing them! This makes no sense to me.
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directmetv
New Member
4 years ago
Thanks for your responses, I will check out the newer packages if I can endure another call to Directv or possibly do it online.
(edited)
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directmetv
New Member
4 years ago
Well, I'm not seeing Xtra on the pdf either, making it harder to determine what channels may or may not be missing compared to Choice.
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Juniper
ACE - Expert
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23K Messages
4 years ago
It is very strange that Xtra is missing from the searchable channel lineup and the quick PDF comparison. I checked and it is also missing from new customer offer listings on the website.
I hope this is just an error while they are updating everything. Choice to Ultimate is too much a jump for a lot of people in cost and channels.
Still check against the channels you watch to see if it might be below Xtra anyway.
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Cyatx
New Member
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1 Message
3 years ago
Call and voice your support for renewing OAN contract.
https://www.usatoday.com/story/entertainment/tv/2022/01/15/directv-drop-pro-trump-one-america-news-network/6539218001/
If Al Jazeera, CNN, MSNBC are carried, OAN and watchers that agree with those views should have the OPTION to watch that content. You don’t agree with the content, don’t watch. This is just another effort to silence the conservatives in this country
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