New Member

 • 

2 Messages

Tuesday, May 28th, 2024

Direct TV Streaming and Firestick

My Firestick was installed months ago and has functioned well with my Direct TV Streaming. Now when In Direct Streaming and I select ‘guide’ or any other option it will not connect. I spent several hours with  Direct TV technicians and they finally gave me a $50 credit and said they were working on a solution. It’s been over a month and I still can’t connect.  How widespread is this issue?

Oldest First
Selected Oldest First

ACE - New Member

 • 

5.2K Messages

1 year ago

Have you tried reinstalling the application and restarting/updating your Fire Stick? Also, are you able to access DIRECTV streaming on other devices?

New Member

 • 

2 Messages

1 year ago

I spent hours by phone and online with the technicians having me do every possible corrective action. Each time, the discussion ended abruptly with them saying their supervisor indicated it was a problem they were working on. They gave me $50 credit because of the predicament. Is no one else having these issues? I have two TVs with Direct TV Streaming hookups and remotes and they are working fine. 


NEED HELP?