New Member
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3 Messages
Billing
When I first got Direct tv streaming it was direct tv now. My bill was 35.00 a month. I have never changed anything. My bill has continued to climb up to almost 90 in the 6 years. You can get other streaming services for less then 60 the last two times my bill went up I did not even receive anything to notify me of the changes. One of those time was just in the last two weeks. I contacted customer support chat before I canceled and they had nothing for me and gave me a number to call for a promotion/discount. The lady I talked to gave me neither however she did just went ahead and cancelled my plan for me. It is a shame how you do your customers!!!
detuch254
ACE - New Member
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5.2K Messages
2 years ago
No need to complain here. This is a forum full of other customers. Just like almost every streaming service, DIRECTV STREAM has been forced to higher prices annually due to greedy channel owners and content providers. If you don’t like it, you find another cheaper alternative that still offers the channels you need. No one is stopping you.
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TiffanyL
New Member
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3 Messages
2 years ago
Well if they had an email to send my complaint too I would but they don’t. As I stated they canceled my plan for me. However they told me to call to get a promotion or discount but never offered me anything except to go ahead and cancel my plan. I can complain here just as much as you can reply to my comment. No one stoped me.
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litzdog911
ACE - Sage
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46.1K Messages
2 years ago
Sadly, it's a fact of life that all TV providers are raising their rates, including streaming services. Content providers demand more and more $$$ for their content and those costs get passed along to subscribers. Switching providers every year or two to take advantage of new customer discounts is one strategy to help save some $$$.
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TiffanyL
New Member
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3 Messages
2 years ago
I’ll be switching to Philo it is only 25.00 a month that will cut my bill a lot.
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detuch254
ACE - New Member
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5.2K Messages
2 years ago
Glad you found Philo TV. I’ve tried them in the past and overall very good experience.
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