Genre Watching & Troubleshooting

Genre Watching & Troubleshooting

Get help with your watch experience and any troubleshooting needs.

1

(6)
The feature that you've been waiting for is here! Multiview is live. Enjoy!!

Our streaming customers with Signature Packages & select Genre Packs can tune into 7 new Multiview channels. Details can be found here.

Question

8

0

0

Hey there, Genre Pack fans! 🎉 Frequently Asked Questions

Check out our FAQs for curated channels focused on your favorite themes—sports, entertainment, news, and family! Learn more here.

Question

20

0

0

Subnets Subchannels in Genre Packs?

Do the genre packs carry the subnets or subchannels? For instance, if I get the MyNews genre pack which carries local channels Fox, CBS and NBC in my area, will I also get their subchannels like METV, MeTVtoons, AntennaTV, GetTV?

Question

22

1

0

My News

I set up 5 days trial of the my news genre pack just now. It's supposed to be 10 channels of news plus locals only. But I am seeing way more than 10 channels. What gives? And I only see NBC local and Fox. No CBS or ABC. It says subscribe. And upgrade when I click on a show. I thought all locals were

Question

182

7

0

Comedy Central with MyEntertainment Package

Comedy Central is listed in the channel lineup with the MyEntertainment Package but apparently only for broadcasts aired in the past. If I try to watch a current episode I get a message: "This content is not part of your package. Please upgrade your subscription." What other listed channels are affe

Question

24

3

0

Paramount channels now in DirecTV Genre Packs!

https://www.yahoo.com/entertainment/articles/directv-paramount-strike-content-licensing-140000692.html https://www.yahoo.com/entertainment/articles/directv-paramount-strike-content-licensing-140000692.html

Question

35

0

0

NEED HELP?

Pinned Posts

Loading...

Accepted Solutions

View More

Loading...
Loading...