Do you need some help resolving some issues with your DIRECTV service?
If so, you’re in the right place.
Are you experiencing a DIRECTV outage? Are you seeing errors on your screen? Is your video streaming acting up? Are you losing service or signals? Are you running into issues with the DIRECTV Everywhere app? We’ve collected all of our best support content in one place for you to use to resolve all of your DIRECTV concerns!
Featured DIRECTV Outage & Error Content
Check for DIRECTV service outage
Sometimes errors or outages can occur that interrupt your satellite service. We can check for outages in your zip code and complete a full service check for your address and account!
Troubleshoot error codes & messages
Learn how to troubleshoot DIRECTV error code numbers and messages.
Protection Plan
Get the ultimate coverage for your entire DIRECTV® System at home from $8.99/mo.
Equipment upgrade req's new 24-month agreement.
Download the DIRECTV App
Now you can enjoy your DIRECTV entertainment on-the-go with the DIRECV App for smartphones and tablets. Watch live or recorded TV and choose from over 65,000 titles on demand.
Read the latest DIRECTV solutions...
Accepted Solution
You Tube TV question
Do I have to unplug Direct TV from my tv if I'm going to utilize You Tube TV via the internet?
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Satellite
13
1
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Accepted Solution
watch shows recorded on HR20-44
Can I watch shows recorded on HR20-44 DVR without Satellite hooked up? In other words can I take my DVR with me camping and watch the shows we recorded. We will NOT have satelite service or a dish even hooked up. Thanks
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Satellite
22
4
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Join the latest DIRECTV conversations...
Integrating DirecTV into Large Home with Savant.
Hello Folks, I'm curious to know how AV integrators are deploying the latest DirecTV equipment into AV control systems such as Savant? I've been reviewing the DirecTV website and it appears that new satellite services are now delivered using the newer Gemini appliance with a coax/ethernet adapter. H
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Satellite
14
1
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Accepted Solution
You Tube TV question
Do I have to unplug Direct TV from my tv if I'm going to utilize You Tube TV via the internet?
Question
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Satellite
13
1
0
Live TV won’t start after pause
I paused my live tv for a few minutes and then hit Play and then FF a couple times to get to the current live time of the program. But, when the progress scroll bar at the bottom of my screen gets to the current time, the program freezes. It never restarts on its own. Hitting Play doesn’t do anythin
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Satellite
25
3
0
Ethernet Connection Detected message
How do I stop this annoying message? I have good satellite reception and don’t want the unsolicited ethernet connection message followed by “streaming may take a few minutes”
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Satellite
21
2
0
New Genie 2 HS 17
Replaced a failed Genie 2 HS17. Went through all the proper steps. Trouble now is reconnecting the 2 wireless clients. The wired clients come up just fine. Restarted clients, restarted Genie 2, checked that Genie 2 is alive on my local network, etc. Error code is 615 (Lost Video Connection).. Any cl
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Satellite
29
3
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Additional DIRECTV Outage & Error Support
Troubleshoot sound issues with TS&R
If you’ve lost sound on DIRECTV, or your audio and video aren’t synchronizing, let us help. Try Troubleshoot & Resolve online or read through a few tips.