Do you need some help resolving some issues with your DIRECTV service?
If so, you’re in the right place.
Are you experiencing a DIRECTV outage? Are you seeing errors on your screen? Is your video streaming acting up? Are you losing service or signals? Are you running into issues with the DIRECTV Everywhere app? We’ve collected all of our best support content in one place for you to use to resolve all of your DIRECTV concerns!
Featured DIRECTV Outage & Error Content
Check for DIRECTV service outage
Sometimes errors or outages can occur that interrupt your satellite service. We can check for outages in your zip code and complete a full service check for your address and account!
Troubleshoot error codes & messages
Learn how to troubleshoot DIRECTV error code numbers and messages.
Protection Plan
Get the ultimate coverage for your entire DIRECTV® System at home from $8.99/mo.
Equipment upgrade req's new 24-month agreement.
Download the DIRECTV App
Now you can enjoy your DIRECTV entertainment on-the-go with the DIRECV App for smartphones and tablets. Watch live or recorded TV and choose from over 65,000 titles on demand.
Read the latest DIRECTV solutions...
Accepted Solution
Loving the service, just one question
Good Morning Everyone, I signed up for DIRECTV satellite service about a month ago, and overall I've been really happy with it so far. We live in a very rural area where internet options are pretty limited. We have internet, but we're lucky if we consistently get around 50 Mbps. Because of that, str
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Satellite
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Accepted Solution
No Signal
I’ve reset and No Signal keeps showing. Is there an outage?
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Satellite
127
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Join the latest DIRECTV conversations...
Many of my movie and other channels are "switching to internet" even though full sunshine outside... confused
does anyone else have this happening? many channels switch to internet "satellite signal outage". many channels don't do it. sunshine - clear day. a friend 5 blocks away doesn't have it happening on the channels I mentioned to him. anyone have this happen? anyone know the cause? I'm thinking cable i
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Satellite
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Non DirecTV tech trying to fix 771 issue on muliple receivers
Hi, I am an AV tech at my local Nordstrom store in Jacksonville, FL, trying to fix a 771 error. They have four receivers, all of which had signal issues. I found that the dish on the roof was severely out of alignment due to the elevation bolts being loose. I reset the elevation to what is shown to
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Satellite
12
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HOA single unit activation
Hi There! I live in an HOA that has Directv service and I am trying to get my unit activated. When I call the association they say that I am supposed to reach out to DirectV. When I call Directv they direct me to call my HOA. Anyone have advice.
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Satellite
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Directv Pricing
I went to cancel my service last month, during the call I was transferred to a retention specialist. I was on the old Choice Not All Included (this is a joke) plan. She moved me to the new Choice plan and worked out a loyalty credit and said my bill should be near $150 with taxes which is the same p
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Satellite
25
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What do I need to get 4K?
long-time (25 years) DirecTV satellite customer. Upgrading my media room to a 4k-capable projector, and looking at updating my DirecTV equipment along with it to allow for viewing 4k content from satellite. Current equipment is the standard Genie + Genie Minis. Main Genie receiver is NOT in the medi
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Satellite
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Additional DIRECTV Outage & Error Support
Troubleshoot sound issues with TS&R
If you’ve lost sound on DIRECTV, or your audio and video aren’t synchronizing, let us help. Try Troubleshoot & Resolve online or read through a few tips.