Do you need some help resolving some issues with your DIRECTV service?
If so, you’re in the right place.
Are you experiencing a DIRECTV outage? Are you seeing errors on your screen? Is your video streaming acting up? Are you losing service or signals? Are you running into issues with the DIRECTV Everywhere app? We’ve collected all of our best support content in one place for you to use to resolve all of your DIRECTV concerns!
Featured DIRECTV Outage & Error Content
Check for DIRECTV service outage
Sometimes errors or outages can occur that interrupt your satellite service. We can check for outages in your zip code and complete a full service check for your address and account!
Troubleshoot error codes & messages
Learn how to troubleshoot DIRECTV error code numbers and messages.
Protection Plan
Get the ultimate coverage for your entire DIRECTV® System at home from $8.99/mo.
Equipment upgrade req's new 24-month agreement.
Download the DIRECTV App
Now you can enjoy your DIRECTV entertainment on-the-go with the DIRECV App for smartphones and tablets. Watch live or recorded TV and choose from over 65,000 titles on demand.
Read the latest DIRECTV solutions...
Accepted Solution
Phone call message claiming to be from DirecTV.
I got a voicemail from 810-267-xxxx that states this: Hi there, I'm calling you from AT&T and DirecTV to let you know that your existing account qualifies for a 50% discount that can save you money on your monthly bills, and you can also check for the eligibility of getting a free phone. In order to
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Satellite
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Join the latest DIRECTV conversations...
When was the customer information channel replaced?
I was wondering when was channel 1 that used to be the customer information channel that had help and tutorial videos replaced with what we have now?
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Satellite
7
1
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Need boxes to return equipment
Account wi be closed on 10 November and needs boxes to return equipment. The price is to high for service and employee was very rude.
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Satellite
8
2
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Survey about service
The other day I talked with a female about my bill going up and about the sport package, the person was very rude and nothing was was accomplished. I will be canceling my account on the 10 November. I will need all boxes to ship my equipment back. The bill is to high and no one would work with me to
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Satellite
9
1
0
Watching pro sports
I asked this question over a year ago and I need to know if anything has changed... I am an avid watcher of baseball, football and basketball and an Xfinity customer with a DVR that has a hard drive. I record every game I watch. Last season and this season, Xfinity purposely caused all NFL games to
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Satellite
8
1
0
Channels disappeared on app
Last night I suddenly lost most channels (only have about 20 channels still streamable, and none of the free channels are streamable anymore) on the app due to contractual obligations. Is this a glitch or actual contractual issues? Note that I’m a satellite customer using streaming on one of my TV’s
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Satellite
11
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Additional DIRECTV Outage & Error Support
Troubleshoot sound issues with TS&R
If you’ve lost sound on DIRECTV, or your audio and video aren’t synchronizing, let us help. Try Troubleshoot & Resolve online or read through a few tips.