Do you need some help resolving some issues with your DIRECTV service?
If so, you’re in the right place.
Are you experiencing a DIRECTV outage? Are you seeing errors on your screen? Is your video streaming acting up? Are you losing service or signals? Are you running into issues with the DIRECTV Everywhere app? We’ve collected all of our best support content in one place for you to use to resolve all of your DIRECTV concerns!
Featured DIRECTV Outage & Error Content
Check for DIRECTV service outage
Sometimes errors or outages can occur that interrupt your satellite service. We can check for outages in your zip code and complete a full service check for your address and account!
Troubleshoot error codes & messages
Learn how to troubleshoot DIRECTV error code numbers and messages.
Protection Plan
Get the ultimate coverage for your entire DIRECTV® System at home from $8.99/mo.
Equipment upgrade req's new 24-month agreement.
Download the DIRECTV App
Now you can enjoy your DIRECTV entertainment on-the-go with the DIRECV App for smartphones and tablets. Watch live or recorded TV and choose from over 65,000 titles on demand.
Read the latest DIRECTV solutions...
Accepted Solution
Returned Equipment Status
I terminated my service and I returned Directv equipment in a box provided by Directv with a tracking number, by checking the tracking number it shows that the box with the equipment has been delivered, but when I call customer service to confirm I am told that doesn't show on the system, can you he
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DirecTv and Fire stick login issue.
Recently I installed the DirecTv app on my Fire stick. I get DirecTv through the complex I rent from. When I put my credentials in, hit sign in. I have gotten 3 care codes. The codes are in sequence, 602, 600 then 24 hours later, 902. I have uninstalled the app multiple times. Rebooted my router. Al
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Accepted Solution
Looking for a spam blocking app that works with Directv
Having a problem finding a blocking app that will work on Directv
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Accepted Solution
Not receiving HD with an antenna
Local station CW is not HD on Direct TV. Purchased an antenna but still not HD
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Accepted Solution
Since you have taken over Dish Network
Will you now add the hopper feature of hopping commercials with recorded shows?
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Join the latest DIRECTV conversations...
Unable to receive login code due to phone number being for a landline. Email is grayed out now too and can't be selected.
As the title says, my phone number on file is for a landline, which cannot receive SMS. I also can no longer select the Email option, either. I was able to do the latter in the past. I also want to say that the 60 second timer is too short, especially given your notice says "it might take a few minu
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RC73B no longer allows ON button to turn my Sony Bravia off. My 2 other TVs can be turned off using RC73 ON button.
I have 3 TVs all connected to an HR44 with each having an RC73 for Receiver/DVR control via RF. Recently, my Sony Bravia can no longer be turned off with it's RC73's ON button. My Toshiba & Panasonic TVs can still be turned off using the RC73 ON button. I have reset the HR44 and all RC73 remotes
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Learn how to update your payment method, view your bill, and pay online.
Need to change your payment method? We got you covered! Go here and follow the steps to make that change.
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program remote for JBL Soundbar
Good morning , I am having trouble programming the direct tv remote for my direct tv remote. It is a JBL Cinema SB120. It is not on the list that appears under programming and none of the 9 options under "I don't know" work either. HELP
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Phillies broadcast blacked out on Extra Innings
Why are so many of the Phillies broadcasts unavailable on extra innings? We have to watch the other teams broadcasts frequently even though we are no where near local to Philadelphia. It seems like most other teams have both broadcasts available.
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Additional DIRECTV Outage & Error Support
Troubleshoot sound issues with TS&R
If you’ve lost sound on DIRECTV, or your audio and video aren’t synchronizing, let us help. Try Troubleshoot & Resolve online or read through a few tips.