Do you need some help resolving some issues with your DIRECTV service?
If so, you’re in the right place.
Are you experiencing a DIRECTV outage? Are you seeing errors on your screen? Is your video streaming acting up? Are you losing service or signals? Are you running into issues with the DIRECTV Everywhere app? We’ve collected all of our best support content in one place for you to use to resolve all of your DIRECTV concerns!
Featured DIRECTV Outage & Error Content
Check for DIRECTV service outage
Sometimes errors or outages can occur that interrupt your satellite service. We can check for outages in your zip code and complete a full service check for your address and account!
Troubleshoot error codes & messages
Learn how to troubleshoot DIRECTV error code numbers and messages.
Protection Plan
Get the ultimate coverage for your entire DIRECTV® System at home from $8.99/mo.
Equipment upgrade req's new 24-month agreement.
Download the DIRECTV App
Now you can enjoy your DIRECTV entertainment on-the-go with the DIRECV App for smartphones and tablets. Watch live or recorded TV and choose from over 65,000 titles on demand.
Read the latest DIRECTV solutions...
Accepted Solution
taking receiver camping
Ten years ago when I had DirecTV it was very simple to take the receiver from home and the extra round dish, look up the settings and set it up. I recently went back to DirecTV satellite and see things have changed. Will it be as simple as before? I have the Genie Gen 3 HR54-500 receiver at home. It
Question
•
Satellite
36
5
0
Accepted Solution
Gemini will not open apps
I got the Gemini to use with my Genie in December. In March it stopped loading or opening apps. It says there is a problem with HBO or that there is no internet connection. After two days of unplugging and resets and hours of DIRECTV support calls they decided the unit was defective and shipped anot
Question
•
Satellite
42
9
0
Join the latest DIRECTV conversations...
FS2 (618)
I am subscribed to the Sports Pack. However, every time I make an account change (e.g. adding Netflix to my bill), I lose channel 618 (Fox Sports 2). This is extremely annoying. How do I make sure my account is properly authorized so that I don't have to contact support every time I make a minor cha
Question
•
Satellite
21
7
0
DirecTV RC73 remote and Element 100" Google TV programming
I am trying to program the RC73 remote to the Element 100" Mini-LED QLED TV (model EMQ600AE100G) but every code I've found online to manually enter into the remote wont work as well as having the receiver search codes. Is it just too new or ot doesn't like GoogleTV?
Question
•
Satellite
12
1
0
DirecTV Customer Service Scam?
I have not been able to login to my DirecTV account for a few weeks now so, I figured I would give customer support a call to see if they could help me out. I went to DirecTV's website and called the following number, 800-531-5000, and while on the phone with the person, my computer stopped working
Question
•
Satellite
37
2
0
MLB Extra Innings Free Preview and important update for FanDuel channels
There will be a free preview of MLB Extra Innings for games on regional television channels that aren't in the viewer's market. It starts on Thursday, March 26 and run through Thursday, April 2. In addition, many of your baseball teams are changing channels, especially if they were on a FanDuel chan
Question
•
Satellite
115
0
0
Accepted Solution
taking receiver camping
Ten years ago when I had DirecTV it was very simple to take the receiver from home and the extra round dish, look up the settings and set it up. I recently went back to DirecTV satellite and see things have changed. Will it be as simple as before? I have the Genie Gen 3 HR54-500 receiver at home. It
Question
•
Satellite
36
5
0
Additional DIRECTV Outage & Error Support
Troubleshoot sound issues with TS&R
If you’ve lost sound on DIRECTV, or your audio and video aren’t synchronizing, let us help. Try Troubleshoot & Resolve online or read through a few tips.

