Do you need some help resolving some issues with your DIRECTV service?
If so, you’re in the right place.
Are you experiencing a DIRECTV outage? Are you seeing errors on your screen? Is your video streaming acting up? Are you losing service or signals? Are you running into issues with the DIRECTV Everywhere app? We’ve collected all of our best support content in one place for you to use to resolve all of your DIRECTV concerns!
Featured DIRECTV Outage & Error Content
Check for DIRECTV service outage
Sometimes errors or outages can occur that interrupt your satellite service. We can check for outages in your zip code and complete a full service check for your address and account!
Troubleshoot error codes & messages
Learn how to troubleshoot DIRECTV error code numbers and messages.
Protection Plan
Get the ultimate coverage for your entire DIRECTV® System at home from $8.99/mo.
Equipment upgrade req's new 24-month agreement.
Download the DIRECTV App
Now you can enjoy your DIRECTV entertainment on-the-go with the DIRECV App for smartphones and tablets. Watch live or recorded TV and choose from over 65,000 titles on demand.
Read the latest DIRECTV solutions...
Accepted Solution
Rural Satellite user and Gemini product
I am a direct tv satellite customer because I live in a rural area without high speed internet provider availability. I need a new TV, which are all 4K. So I called Direct TV customer service to see if the Genie product I use now can supply 4K to the new TV I am considering. Customer Se
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DTV Protection Plan
On my latest bill, there was Protection Plan adjustments and under DIRECTV Protection Plan, it states Upgrades in 30 days: $20.99. I see that Protection Plan Premier is $20.99 but that's not stated on my bill. There is nothing about Premier. I never asked for the upgrade from DTV Protection Plan to
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Accepted Solution
why can't i see service address on bill
I need to submit my DTV bills to my company for expense reimbursement. I have tried many times to get an answer as to why DTV will now NOT include a service address on their billing. They tell me it's because of streaming, so they don't know nor care about the home address/service address. Does anyo
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Accepted Solution
Perks movie redemption
What happens if i order a $9.99 movie after redeeming $19.99 reward on directv perks loyalty program? Do i get a credit?
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Accepted Solution
Santa Tracker
Is there a Santa tracker this year for direct tv?
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Join the latest DIRECTV conversations...
Select package line up
I've had the Select package for a number of years. Now I don't see it as a choice. Where is it? I want to see what channels are part of the Select package I'm paying for. Thanks. Larry
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Director TV Satellite dish disposal
Once I remove it from the ground, where can I dispose of it?
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Error code
Error code 771 is on my screen! I’ve checked the power cord and the rest button on the side of the box. I don’t know what to do next. Can you please help me out?
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Error code
Error code 771. I’ve tried the red reset button on the side of my box and checked power plug as well. Any suggestions on what to do next?
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Apps not working with my new Gemini Box
I can't get any of our Apps to work after getting our new Gemini box. Netflix, Hulu, Prime, Disney + they all say they can't connect to the internet, but the TV is connected and the Gemini is working. Why can't I get the Apps to work?
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Additional DIRECTV Outage & Error Support
Troubleshoot sound issues with TS&R
If you’ve lost sound on DIRECTV, or your audio and video aren’t synchronizing, let us help. Try Troubleshoot & Resolve online or read through a few tips.