mpw101's profile

Scholar

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70 Messages

Saturday, September 25th, 2021 11:02 AM

U-verse

I have U-verse. When it all goes down, there is no U-verse forum. I can't find a category for U-verse.  Also I don't know if I have AT&T Internet or AT&T fiber or DSL on U-verse. I never know where to post.

ACE - Expert

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28.3K Messages

3 years ago

AFAIK, they are not shutting Uverse down but 'phasing it out' by no offering it to new customers.

As far a the forum goes, it's still HERE

Scholar

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70 Messages

3 years ago

Thank you for taking the time to answer.  The forum you direct me to is only U-verse TV.  I am looking for a general U-verse category where I can comment on U-verse TV, Phone or Internet.

I particularly do not know where to go with U-verse internet comments. I don't know which choice applies to U-verse: AT&T Internet, fiber internet, DSL or what.

ACE - Expert

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36.8K Messages

3 years ago

AT&T removed the U-verse branding from Internet and Phone service nearly 5 years ago.  You no longer have U-verse Internet or U-verse Voice; You have AT&T Internet and AT&T Phone, because the names have been changed to protect the marketing people's paychecks.

There is no forum for a "combined" question.  Try to decide if your question is mostly Internet or mostly TV and put the question there.  If it's an overall connection problem (they all go out), I'd put that in Internet.

Scholar

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70 Messages

3 years ago

OK, thanks.

Community Support

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254.4K Messages

3 years ago

You're welcome. Thank you for contacting the community forums team.

 

Enjoy the rest of your weekend.

 

Aminah, AT&T Community Specialist

ACE - Expert

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36.8K Messages

3 years ago

You're welcome. Thank you for contacting the community forums team.

Wha...????  Where did you come from?  I didn't see you there.  Don't sneak up on people.


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