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Sunday, December 4th, 2022 2:36 AM
Two of three TVs will not restart the UVerse
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Community Support
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254.4K Messages
2 years ago
Hi Gudrich, we can assist you with your U-verse service.
Try using the Troubleshoot & Resolve Tool on U-verse TV to determine what's going on with your service.
Here are the steps:
If this doesn't help, let us know if the problem is that the receivers won't complete the restart process.
If you're trying to restart using the power button and it's not working, you can unplug the power cord from the wall outlet for 10 seconds instead.
Let us know if this helped, or if you still need assistance.
Aminah, AT&T Community Specialist
DIRECTVhelp
Community Support
•
254.4K Messages
2 years ago
Hi Gudrich, we can assist you with your U-verse service.
Try using the Troubleshoot & Resolve Tool on U-verse TV to determine what's going on with your service.
Here are the steps:
If this doesn't help, let us know if the problem is that the receivers won't complete the restart process.
If you're trying to restart using the power button and it's not working, you can unplug the power cord from the wall outlet for 10 seconds instead.
Let us know if this helped, or if you still need assistance.
Aminah, AT&T Community Specialist
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