Tutor
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17 Messages
Uverse vacation hold can I still stream tv using the app?
Hi, I have put my internet, uverse tv on vacation hold. Will the uverse app still allow me to stream?
Tutor
•
17 Messages
Hi, I have put my internet, uverse tv on vacation hold. Will the uverse app still allow me to stream?
Accepted Solution
Official Solution
DIRECTVhelp
Community Support
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254.4K Messages
3 years ago
Hi, shammie1. Let's get you answer that you are looking for.
When it comes to "Vacation Holds", the service is suspended, but the billing of the service continues. With that being said, when a service is suspended the streaming of the service is also suspended.
So the answer to your question, is a "No." You will not be able to stream while you are on vacation. The reason behind it is that the U-Verse TV app checks the account to make sure that service installed and active. The app will come back with a subscription error, because of the vacation hold.
If there is anything else that you need, please reach back out to us.
Thank you for using the AT&T Community Forums.
Matthew, AT&T Community Specialist
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