1 Message
Uverse TV app - No longer streaming Fox Channels
I am having problems streaming two channels using the Uverse TV App. The two channels are FoxNews and FoxBuiness.
Things I have tried:
Uninstalling and reinstalling app.
Using multiple devices. Two tablets and a cell phone.
Using multiple network access. Different wi-fi spots. Using hotspot off cell phone. Using data off cell phone.
I've tried rebooting all devices and routers.
Updated all apps and software.
This just started happening about a week ago. The channels start streaming. They work for about a minute or two. Then I receive this error. I can stream live a variety of different channels. I have not checked every channel, but have tested a few of them. They all work fine.
Here is a copy of the error message that I am receiving:
Connection Failed. Please check your network settings and try again.
(QPE1502-N8001-R10203-NEXE:DATA_INACTIVITY_TIMEOUT.Network)
DIRECTVhelp
Community Support
•
254.4K Messages
2 years ago
Hey there! We'd be happy to assist you with streaming your channels @kingsbury88!
We recommend the troubleshooting & resolve tool, this may help restore your streaming issues and get you reconnected to your Fox channels. Follow the steps below to troubleshoot your issues:
Please let us know if this helps!
Shakendra, Community Specialist
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