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Monday, May 3rd, 2021 1:42 AM

Uverse sound quality

When watching the Uverse movie channels, the sound drops so we can't hear the dialogue. We have maxed the sound level out with our remote only to have the sound jump way up then after awhile it drops again.  What is going on?

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Community Support

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255.3K Messages

4 years ago

We're here to help with your sound quality, @Rekryn53.

 

Most sound issues are caused by the remote control or audio/visual cables.

  • Just to get clarification, is it all movie channels you experience trouble with the sound?

We have a support article that has ways to fix sound issues.

 

Give those steps a try and let us know how it goes!

 

Jasmine, AT&T Community Specialist


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