baseballisback's profile
ACE - Professor

ACE - Professor

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8.1K Messages

Saturday, September 2nd, 2023 3:11 AM

U-Verse Programming Notices Now on channel 1411

Check them out!

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Teacher

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39 Messages

1 year ago

Two of my three receivers show the Channel Notices. I tried calling Support and that got me nowhere. I have reset that receiver and today reset the gateway but nothing helped. On the one receiver, when I select Channel Notices, I get a Feature Guide instead of the various Notice options.

ACE - Professor

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8.1K Messages

1 year ago

That's odd.

I wonder if the updates will still come on/around the third Tuesday of each month like they used to.

Community Support

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254.6K Messages

1 year ago

Thanks for bringing this to our attention @baseballisback. We'd be happy to help you about the U-verse programming.

 

We'd recommend that you to use the Troubleshoot & Resolve app on your TV which is designed to resolve service, and connectivity issues. This tool also assists with common tasks such as programming your U-verse remote control, configuring, and managing your home network.

 

Please follow these steps to troubleshoot your issue:
    1. Press Menu on the U-verse Remote Control.
    2. Scroll down to Help, then press OK.
    3. Select Information.
    4. Scroll to Troubleshoot & Resolve, then press OK.
    5. Select the area you want to troubleshoot.
    6. Allow the interactive diagnostic test to run and complete.
    7. Follow the onscreen instructions to attempt to resolve the issue online.

 

We hope this helps!

 

-David AT&T Forum Specialist

 

ACE - Professor

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8.1K Messages

1 year ago

@skeeterintexas 

Something about testing? I guess the forums are back in full force.

ACE - Expert

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28.3K Messages

1 year ago

Awwww….feels like home….

Teacher

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39 Messages

1 year ago

When I select TV under Troubleshoot, there are no options that deal with menu items not functioning properly. I also discovered that the Message Center doesn't load from that Receiver either. I give up.

Community Support

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254.6K Messages

1 year ago

Thank you for reaching out @ifonly01. We hear you, and we'd be happy to assist you with the U-verse programming.

We'd recommend that you Restart your TV receiver by holding the POWER button down for 10 seconds then pressing it again to restart. This process takes 5-8 minutes and will impact any DVR recordings in progress. Restart your Wi-Fi gateway by removing the power cord for one minute then plugging it back in.

Then we suggest you try the Troubleshoot & Resolve app on your TV which is designed to resolve service, and connectivity issues. This tool also assists with common tasks such as programming your U-verse remote control, configuring, and managing your home network.

Please follow these steps to troubleshoot your issue:
    1. Press Menu on the U-verse Remote Control.
    2. Scroll down to Help, then press OK.
    3. Select Information.
    4. Scroll to Troubleshoot & Resolve, then press OK.
    5. Select the area you want to troubleshoot.
    6. Allow the interactive diagnostic test to run and complete.
    7. Follow the onscreen instructions to attempt to resolve the issue online.

 

We hope this helps!

Mary, AT&T Community Forums Specialist.

Teacher

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39 Messages

1 year ago

I previously followed all the above steps and I continued to have 1 receiver that did not show Channel Notice information. Now none of my receivers now show any Channel Notice information.

ACE - Professor

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8.1K Messages

1 year ago

I see them. Channel 1411 or the blue "Help" button at the bottom of the remote.

As of August, the Bally Sports channels are set for renewal in October, as is MLB San Diego Padres (1781), a mess of local channels and MGM+.

ACE - Professor

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8.1K Messages

1 year ago

There is a rumor that DirecTV will agree to carry the Bally Sports channels for one year.


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