Uverse Live on App

Let's get this app working correctly, 8169Themouse. 

We understand that you are unable to use your U-Verse App correctly. We can help with that. 

We do have tips and tricks that you can do on your mobile devices that will help in the getting the app back up an running again.  Here are some the tips most users go through:

• Force close the app and relaunch it - varies on phone, browser, or device operating system
• Restart the device - You can find this information in your manual as well.
• Delete cache in the app - varies on phone, browser, or device operating system
• Uninstall and reinstall the app - varies on phone, browser, or device operating system
• Download the latest software/OS for your phone or tablet
• Test the App while in Safe Mode - On some models of phones, you can test while in Safe Mode
• Report/post a review in the app store - some programmers will check it for feedback

You can find the tips above and more information by using our great forums article entitled: App Not Working - Solutions From AT&T Community Forums. 

Please update us and let us know if these tips work for you. If they do not, there is much more that we can do. 

Thank you for posting on the AT&T Community Forums. 

Matthew, AT&T Community Specialist

Oh @skeeterintexas ...