Contributor
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2 Messages
UVERSE keeps pausing during a program - circle rotating
When watching a program it randomly freezes quite often with a rotating circle, mostly after about 4:00pm. Only happens on the living room tv, not the bedroom. Phones work fine. I'm using an at&t UVerse modem with 2 wireless AT&T point.
I've tried resetting all three and it is still happening. We have AT&T Internet 25.
Any suggestions, I'm about ready to switch to Spectrum.
Thank you
baseballisback
ACE - Professor
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8.2K Messages
4 years ago
By 2021 standards, 25Mbps download might be a little sluggish, especially if downloading or uploading other stuff at the same time.
Are you using the internet for other things at the time you're having problems? If so, it smells like an internet issue.
I'm moving this to the internet forum for now. U-Verse TV (where this was posted) is a specific TV service, not unlike Verizon FiOS.
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