U-Verse App

I have had the same problem as many others with the U-Verse App.  The app is not working and has not been for several months.  AT&T knows there is a problem and that it is not working.  Why don't you notify customers that the app is not working, identify the problem and let us know when it will be back in service.  The U-Verse app is part of the services that I pay monthly to receive and right now I am getting nothing from the app.  None of the solutions provided online work for the current problem.  When you call customer service they act like they don't have a clue as to what is going on until you spend 45 minutes on the phone with them and then they say oh yeah there is as problem with the U-Verse app and we don't know how long it will be out.  

Come on AT&T step up to the plate.  All we want is your honesty, tell us there is a problem with the app and how long you expect it to be out of service. Don't provide us with all these solutions that you know do not work. Be up front and let us know what is going on so that we can make an informed decision when we choose our TV service provider.