1 Message
Uverse App Not Working
Hello, For approximately 2 months, I cannot get to the U-verse app. What are the steps to troubleshoot and fix the issue?
I cannot access the U-verse app from my i-phone or i-pad. I never had an issue with the app. Thanks
gr8sho
ACE - Professor
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1.5K Messages
3 years ago
@diazpete
You’re in lots of good company. Try the following.
- Verify use of the U-verse member ID for login by checking your profile in the myAT&T app. The member ID should use the att.net domain.
- Unlink your accounts if you had done so in the past and try again.
- Create a subaccount and use it instead of your main account.
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DIRECTVhelp
Community Support
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254.4K Messages
3 years ago
We're aware that some customers are unable to sign in to the U-verse app, diazpete.
If the workarounds that our Ace provided don't work for you, please remain patient while we work to get the app back up and running.
If you need help with anything else, let us know. Thank you for contacting the Community Forums team.
Aminah, AT&T Community Specialist
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