adboom73's profile

Contributor

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4 Messages

Tuesday, December 19th, 2023 10:04 PM

U-verse app not working on Android 14, One UI 6

12/2023 I'm very frustrated. U-verse app stopped working on Samsung S22 Ultra weeks ago.

I spoke with someone at call center, has me Uninstaller, reinstall with multiple restarts of my phone, told me to wait 20 minutes for back end processes.

Phone us running  Android 14, One UI 6. I've tried it with wifi on and off. 

Other streaming apps work fine.

Still not working! Suggestions?

ACE - Professor

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8.1K Messages

11 months ago

"told me to wait 20 minutes for back end processes."

This is a CLASSIC example of call center reps telling people the first thing they can think of just to get them off the phone.

ACE - Expert

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36.8K Messages

11 months ago

Yep... you're not going to hang on the phone for 20 minutes.  And after that, you're the next guy's problem.

Teacher

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18 Messages

8 months ago

Getting similar, a brand new app updated and now I can get the guide grid an pick a channel and the little buffering circle spins and the audio comes on but black screen.

Someone suggest I am missing a codex on my Samsung Galaxy 6 but no suggestion on the how or where to get it or even check to see which one is needed.  Even installed VLC video player hoping it would load one that work...........nope


NEED HELP?