J

11 Messages

Wednesday, September 8th, 2021 11:52 PM

U-verse app for fire TV not working since update

Updated last night.  Deleted and reinstalled the app, rebooted gateway, everything I can do I have done.  

Gives me “error authenticating, please try again” error every time.  

11 Messages

3 years ago

I resolved this by using my ATT email account and not my account email.  The account email worked before the update, but not now.  You can get your ATT email in your profile.  

Scholar

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69 Messages

3 years ago

Uverse app for my Fire TV (Toshiba model) stopped working Saturday Oct 16th.  There is NO LIVE TV for the Uverse app.  After spinning for some time, the screen reverts to the Uverse app home page.

Ended up deleting the Uverse app; then reinstalled it and logging in.  Also rebooted AT&T Res GW and Restarted the Fire TV.  This spinning/time-out problem also occurs with my Fire TV stick attached to a conventional HD TV in another room.

I am able to get on demand programs via left hand column Networks, TV Shows, but nothing live.


Want to watch MLB playoffs on FS1 and TBS but can't do it without live TV!

Please help!

ACE - Professor

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1.5K Messages

3 years ago

Closing thread per OP.  

@ajwdct Please open your own thread about the trouble with using your device.  


NEED HELP?