dsafety1's profile

Tutor

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8 Messages

Tuesday, November 23rd, 2021 6:19 PM

Uverse Android App not displaying date and time

The Uverse Android app is not very user friendly. It just got a lot let friendly for this user. I only use this app to schedule recordings. Until recently, I could go to the "guide" page and select a day and time of day to jump to that spot in the guide. Now, only the selectable circles for day and time of day display. There are no time or date labels to identify these circles. 

Does anyone know how to fix this problem. 

Community Support

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254.4K Messages

3 years ago

Hey @dsafety1.

 

Our developers are constantly working towards improving things and we will forward this onto them. Please feel free to reach out to us if you have any other questions or concerns.

 

Charles, AT&T Community Specialist

Tutor

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8 Messages

3 years ago

Thanks for jumping in Charles. Do you have any idea why the labels have disappeared from the "time" popup on the guide page of this app. 

If your developers are really interested in improving the Uverse app, here are a couple suggestions. 

I record a lot of sports programming. In almost every case, I change two things in the recording settings. I extend the recording for 30 minutes or more to cover overtime games or late starts. It would be nice if there was an option to remember those preferences. Similarly, I always change the record setting that allows reruns to be recorded. It would be nice to change the default to only record something once. 

Bob

Community Support

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254.4K Messages

3 years ago

Thank you for the suggestions, @dsafety1!

 

We greatly appreciate the feedback and are always looking for ways to improve our services for you all. Regarding the time pop up concern, we do not have further information on this. 

 

Don't hesitate to reach back out if you ever need our assistance again. Thank you for choosing AT&T Community Forums!


CalebP, AT&T Community Specialist 

Tutor

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8 Messages

3 years ago

Caleb, your response is the same as Charles. Not very helpful. What about answers and solutions?

Tutor

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8 Messages

3 years ago

Still waiting for some useful advice.

ACE - Professor

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8.1K Messages

3 years ago

Yeah, I've also noticed the same thing. If you turn your brightness up, it seems to help a little.

Since U-Verse is no longer actively being developed, who knows if they'll ever fix it. My Fox affiliate became a subchannel several months ago. It then disappeared from the app. I'm still waiting for them to make things right.


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