Tutor
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5 Messages
Unable to use U-verse on Iphone or Kindle, getting error "U-verse mobile service is temporarily unavailable"
I am getting this error "U-verse mobile service is temporarily unavailable". This has worked for years. I am using the Uverse app on an Iphone 12 and a Kindle Fire, get the same error. Obviously I tried rebooting both, and uninstalling-reinstalling the app on both. I tried changing my ATT.com password, also I verified my email through ATT.COM. ATT.COM works fine on my Windows 10 computer. I also tried disabling WIFI on the Iphone forcing it to use cellular data and the same thing happens. I called Tech Support and we went through all of this stuff. he said the app support is through a third party and call back during business hours. Why is this so hard? This is obviously an ATT issue, seems like I have this same problem once or twice a year, not to mention that when the app works it locks up and cuts in and out. If I find the magic answer I will post it.
Brian__T
Tutor
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5 Messages
4 years ago
This morning it is mysteriously working again. I have changed nothing from last night. Clearly something is happening on the ATT side and it is extremely frustrating that we have to go through all this nonsense for a problem that is not ours in order to simply use a service we are paying to enjoy.
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