Norcal3473's profile

Contributor

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1 Message

Saturday, March 2nd, 2019 5:58 PM

TV signal lost

My wireless TV receiver shows a signal lost message when my other non-wireless receiver is in use. I have already tried manually and automatically restarting the receiver.  I have also pressed the red restart button on the back of the Gateway box.  Nothing seems to be resolving the issue.

Expert

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3.6K Messages

6 years ago

How many signal strength bars show on the front of the wireless receiver?  3 is marginal, 4-5 best.  You may have to move the WAP (wireless access point, little box ethernet connected to the gateway) around to get a better signal.  Use a longer ethernet cable if necessary to give you the freedom to move it around.

2 Messages

2 years ago

Sometimes I also face this type of issue.

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Community Support

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254.4K Messages

2 years ago

Hi there, @ashujog. Thank you for posting on the AT&T Community Forums. We are glad that you stopped by.

 

However, you have posted on thread from 2019, which will be closed and if that happens we will not be able to help on this thread. To prevent this, please create a new post and once we get it, then we can help.

 

Thank you for being an AT&T subscriber and have a great weekend. 

 

Matthew, AT&T Community Specialist


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