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New Member

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4 Messages

Monday, February 22nd, 2021 11:07 PM

Trying to watch back episodes on my roku

I go on my roku downloaded the travel channel to watch previous episodes it says I half use a code through my u verse account I do that then all I get is not authorized to watch content has anybody have this problem.

ACE - Professor

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8.1K Messages

4 years ago

Have you uninstalled the app and reinstalled it?

Community Support

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254.4K Messages

4 years ago

We're here to help, @Flyzr!

 

Just to clarify, what forms of troubleshooting have you attempted so far? Just as @baseballisback suggested, a good place to start is to redownload the application and see if you are able to watch content again.

 

Let us know if this helps! 

 

Donovan, AT&T Community Specialist

New Member

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4 Messages

4 years ago

I go on my roku system downloaded Travel channel you half to put in a code to watch back episodes i go to Travel channel web site on my phone for the code I sign in click on a episodes it come back with not authorized to watch content 

Community Support

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254.4K Messages

4 years ago

We're here to help with that @Flyzr.

 

  • Is this just occurring on the series/episode your trying to access or is it the whole network?

Please let us know so we can better address this.

 

Charles, AT&T Community Specialist

New Member

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4 Messages

4 years ago

The whole network 

Community Support

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254.4K Messages

4 years ago

@Flyzr

 

Did you ever uninstall and reinstall the app like we recommended earlier?

 

Aminah, AT&T Community Specialist

New Member

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4 Messages

4 years ago

Yes several times 

Community Support

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254.4K Messages

4 years ago

Hello @Flyzr.

 

Please let us know.

 

Charles, AT&T Community Specialist


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