P

4 Messages

Tuesday, November 9th, 2021 2:13 AM

Streaming ATT on iPad

For the past several weeks, my U-verse streaming will not allow me to log in to access any content through my iPad. I spent about 2 hours total on phone with customer service to eventually be told that the system was “down.”  I am still unable to access streaming through the U-verse app on my iPad. What is going on?

ACE - Professor

 • 

1.5K Messages

3 years ago

@Psychnptx 

Just today I had to completely remove Uverse app from my iPhone because it wouldn’t let me login.  After reinstalling, it worked properly, at least insofar as basic functionality.   The remote control part is definitely broken for now.  

4 Messages

3 years ago

Thanks!

4 Messages

3 years ago

I had no luck with uninstall and reinstall...

ACE - Professor

 • 

1.5K Messages

3 years ago

There are more than a few threads out there in this forum.  There are proper credentials for U-verse TV listed in the profile section of your account in the myAT&T app.  These may work for you. Another option is to create a subaccount.  

4 Messages

3 years ago

I spent a long time on the phone with ATT and they told me that most customers are currently unable to stream on iPad currently due to a “known issue” which has no expected fix date. 🤨


NEED HELP?