stingray music

What are you seeing on channels 5100 - 5174?

I have looked at all channels 5100 -5174 and get nothing no sound it is like it isn't connecting

I do see different options for types of music and click on one pick something I want to hear but nothing plays

We're here to help with your stingray music, @annieh.

Here is some useful information to troubleshoot your receiver. Scroll down to the Restart your receiver or troubleshoot specific issues section, and reboot your gateway to refresh your service. 

We also have some additional questions. 

• What happens when you try to access the app?
• Do you get any error message? (this will help determine what the issue is). 

Let us know if this helps. 

Elmi, AT&T Community Specialist. 

No worries, I understand.

You can call Customer Service at 800-288-2020 for further assistance.

Thanks for contacting the community forums team. Enjoy the rest of your weekend.

Aminah, AT&T Community Specialist

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Awww, someone got foiled by the edit restrictions.

And now, @spicekitkat just got banned.