Categories
Ask a Question
directv.com
Sign In
24 Messages
Tuesday, July 5th, 2022 4:24 PM
Why some of our uverse channels not showing up? It's just a black screen with no explanation.
Thumbs up
Comment
Follow
Share
Responses
Accepted Solution
Official Solution
ACE - Professor
•
8.1K Messages
2 years ago
Unplug the receiver for 30 seconds. Plug it back in.
If it's the DVR, be careful you're not recording or set to record for five minutes after you plug back in.
Also make sure all connections are plugged in tight.
Did that solve the issue? If not, call 800-288-2020 for technical support.
(edited)
Accepted Solution
Official Solution
baseballisback
ACE - Professor
•
8.1K Messages
2 years ago
Unplug the receiver for 30 seconds. Plug it back in.
If it's the DVR, be careful you're not recording or set to record for five minutes after you plug back in.
Also make sure all connections are plugged in tight.
Did that solve the issue? If not, call 800-288-2020 for technical support.
(edited)
0
0