bruceb's profile

Teacher

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21 Messages

Wednesday, March 20th, 2024 10:10 AM

Some channels not auto resizing

Some of the older channels that still show programs that were originally in 4 x 3 format

such as #578 #70 #73 and some others do not auto resize the programs to the newer

16X9 video format that is currently in use by about every television. They used to auto size

automatically and about 1 or 2 months ago this issue starting showing up. Some of these

channels are available on over the air broadcasts and on that the image is the correct

resolution. So obviously AT&T did something on their end to screw things up. This really

needs to be corrected. It is way to much trouble to keep switching Zoom Levels on the

Uverse box when I switch channels. Now if the Uverse box would allow us to set and

retain zoom levels for certain channels, that would be a good upgrade.

Teacher

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21 Messages

8 months ago

Just a quick update .... I called a friend who has another cable tv provider and he checked these channels

to see if they auto sized properly. They all did .... So obviously, the problem is not with the content provider

but someone in engineering messed up something either by accident or was to do so by some manager

who does not realize what the change does to viewer satisfaction ... Hopefully they can get this resolved.


NEED HELP?