New Member
•
2 Messages
Shows freezing/dvr shows restart
I have been having issues with any show I watch freezing and skipping. Then when I watch my DVR shows, they cut off during the middle of them and ask if I want to restart from beginning. They keep freezing up and then quit. It takes me twice as long to watch a show now. Any suggestions?
JefferMC
ACE - Expert
•
37K Messages
4 years ago
Have you tried anything to troubleshoot your issue?
Have you tried restarting all your AT&T U-verse equipment? (procedure:)
- Power it all off
- Power up the Gateway and let it come up completely
- Power up the DVR and let it come up completely
- Power up the WAP if you have one, and let it boot up completely
- Power up any other receivers
How is your DVR connected to the AT&T Gateway (coax or Ethernet)?
0
0
Cmf34
New Member
•
2 Messages
4 years ago
Yes I tried this and it still is saying finished on the screen and wants me to start the show back over. I'll have to double check how my gateway is hooked up.
0
0