ifonly01's profile

Teacher

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39 Messages

Tuesday, September 14th, 2021 9:11 PM

Search function on Menu not working

When I select Search on the Menu, I get Error Code 500 -- Internal Server Error. I tried resetting the Gateway, but nothing changed.

ACE - Professor

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8.1K Messages

3 years ago

Is it all receivers or just one?

Teacher

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39 Messages

3 years ago

It is happening on all receivers.

ACE - Professor

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8.1K Messages

3 years ago

Are any other functions not working? Search works fine for me.

You may want to call 800-288-2020 and ask for tech support.

Community Support

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254.4K Messages

3 years ago

Let's get more information, so we can better assist you, @ifonly01.

 

 

Thank you @baseballisback, are you having issues with other functions or just with the search function? 

 

 

Let us know more so we can better assist you. 

 

 

Elmi, AT&T Community Specialist.

ACE - Professor

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8.1K Messages

3 years ago

Please re-read my post. I was responding to the person with the issues.

"Search works fine for me."


NEED HELP?