Onercno's profile

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Tuesday, December 26th, 2017 11:36 PM

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Richmond, TX Outage

Anyone else in the Richmond/Rosenberg area have an outage. I've been without television and internet all day. 

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254.4K Messages

7 years ago

Hello @Onercno


Thank you very much for your patience. My name is Kayleigh, and I would be happy to answer your questions.  I know how important TV and internet are, and going without for even one day can be devastating.


I currently do not see any known issues in your area, which may mean that the issue is with something other than your area.  If you are still having issues with the service, please let us know over private message right away so that we can find the cause and get this fixed for you.  You can message us at @ATTCares for assistance. Thank you so much!

Kayleigh, AT&T Community Specialist

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2 Messages

7 years ago

I am in south Florida,  Margate, Coral Springs area. I had no tv,intranet, land line when I came home. Called Att, rep Josh told me service had been down since 8am, area wide and they're working on it. Been over 13 hours,  no resolution! 


NEED HELP?