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Monday, March 28th, 2022
I have several shows that I have "Record Series" and they are not recording.
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Community Support
•
255.4K Messages
3 years ago
Let's get your recordings working again, BeyondBlondie.
We suggest that you reboot your gateway, as this will refresh the equipment and the network.
This should help with the shows that are not recording.
Let us know if you have any other questions or concerns.
Marc, AT&T Community Specialist
ACE - Professor
1.5K Messages
@BeyondBlondie
The only viable solution I’ve found for that problem is to delete the record and create a new one. Once done, verify there are actual scheduled recordings listed.
DIRECTVhelp
Community Support
•
255.4K Messages
3 years ago
Let's get your recordings working again, BeyondBlondie.
We suggest that you reboot your gateway, as this will refresh the equipment and the network.
This should help with the shows that are not recording.
Let us know if you have any other questions or concerns.
Marc, AT&T Community Specialist
0
0
gr8sho
ACE - Professor
•
1.5K Messages
3 years ago
@BeyondBlondie
The only viable solution I’ve found for that problem is to delete the record and create a new one. Once done, verify there are actual scheduled recordings listed.
0
0