1 Message
Picture badly pixelated
Two to three times per week, the U-verse picture gets badly pixelated exactly at 6:30 PM EST on all channels and lasts for about 20 to 25 minutes. I have tried to research but can't find a solution. The picture gets frozen in the pixelated squares and it progresses very slowly, but doesn't have any type of a normal picture. I have replaced the TV/DVR set top box on multiple occasions but there was no change.
Anyone have any suggestions?
baseballisback
ACE - Professor
•
8.1K Messages
2 years ago
I'd suggest putting Ethernet wire from your gateway to your DVR.
Freezing/pixelation can be a sign of degraded coax.
Your next step would probably to be to replace the gateway, followed by a tech visit. Some older gateways can't support ethernet...when I went from coax to ethernet a few years ago, my old gateway got replaced as a side effect.
(edited)
0
0