Have had no uverse TV service fir 24 hours now. Am elderly & need help figuring out what to do. Big red X on screen. Have rebooted receiver & also gateway numerous times
Hey Wendym1425. We are more than happy to help get you connected to your TV service.
So that we can take a closer look at this with you, we'll need to speak privately. Check the Direct Message inbox in the top right corner of your screen. We'll be sending you a DM shortly.
We recommend looking into the AT&T Troubleshoot & Resolve: U-verse TV tool. This is an app located on your TV that is designed to diagnose and fix service and connectivity issues.
DIRECTVhelp
Community Support
•
254.4K Messages
2 years ago
Hey Wendym1425. We are more than happy to help get you connected to your TV service.
So that we can take a closer look at this with you, we'll need to speak privately. Check the Direct Message inbox in the top right corner of your screen. We'll be sending you a DM shortly.
We recommend looking into the AT&T Troubleshoot & Resolve: U-verse TV tool. This is an app located on your TV that is designed to diagnose and fix service and connectivity issues.
We look forward to connecting with you soon!
Tanatswa, AT&T Community Specialist
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