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3 Messages
Thursday, March 17th, 2022 8:31 PM
Suddenly, the Guide only shows streaming channels, no cable channels. Any ideas? Thanks.
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Accepted Solution
Official Solution
ACE - Expert
•
28.3K Messages
3 years ago
Check your INPUT on the TV. XUMO is a streaming service and has nothing to do with UVERSE.
36.8K Messages
The Guide shows streaming channels? At all? Are you talking about:
This problem is on the TV with U-verse.
The Guide only displays XUMO channels.
Hey, we did a second reset and this time the U-Verse Guide loaded.
Thanks so much for you help. Really appreciate it.
Apparently your TV switched inputs to the U-verse input from the XUMO input on the "second reset." Glad you're working again.
Community Support
254.4K Messages
We're glad to see that you got the guide working again, marich2001!
If you need help in the future, don't hesitate to reach back out.
Thank you for visiting the AT&T Community Forums!
Aminah, AT&T Community Specialist
Accepted Solution
Official Solution
skeeterintexas
ACE - Expert
•
28.3K Messages
3 years ago
Check your INPUT on the TV. XUMO is a streaming service and has nothing to do with UVERSE.
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JefferMC
ACE - Expert
•
36.8K Messages
3 years ago
The Guide shows streaming channels? At all? Are you talking about:
0
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marich2001
3 Messages
3 years ago
This problem is on the TV with U-verse.
The Guide only displays XUMO channels.
0
0
marich2001
3 Messages
3 years ago
Hey, we did a second reset and this time the U-Verse Guide loaded.
Thanks so much for you help. Really appreciate it.
0
0
JefferMC
ACE - Expert
•
36.8K Messages
3 years ago
Apparently your TV switched inputs to the U-verse input from the XUMO input on the "second reset." Glad you're working again.
0
0
DIRECTVhelp
Community Support
•
254.4K Messages
3 years ago
We're glad to see that you got the guide working again, marich2001!
If you need help in the future, don't hesitate to reach back out.
Thank you for visiting the AT&T Community Forums!
Aminah, AT&T Community Specialist
0
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