1 Message
My uverse is acting as if it is a badly scratched dvd.
I'm OG and I can only describe how my service is behaving by experiences from my past. It's as if someone keeps standing in front of a satellite dish. The reception is cutting in and out just like a scratched dvd.
baseballisback
ACE - Professor
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8.1K Messages
11 months ago
Unplug everything.
Plug the gateway back in and wait for normal operations.
Plug the WAP back in and wait for normal operations.
Plug the DVR back in and wait for normal operations.
Plug the other receivers back in and wait for normal operations.
As you're plugging everything back in, make sure all connections are tight.
Are you using coax or ethernet? Switching to ethernet solves a lot of issues.
If you're still having issues, call 800-288-2020 and ask for technical support.
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