Contributor
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My tv is continually freezing up
I have 4 tvs on my acct and in the last week my bedroom tv is freezing up and locking up to wear it is impossible to watch anything on tv. Why is only one tv doing this. This is also the newest tv i have and the best tv in the house. Please advise!
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DIRECTVhelp
Community Support
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254.4K Messages
6 years ago
Hello @lchapman10.
Have you tried to do a reset on your receiver? Sometimes doing a reset can help the receiver refresh its performance. To learn how to reset the receiver view this Help With Basic TV Issue troubleshoot article. Additionally, you can power cycle your internet gateway to see if this helps stabilize your TV service and resolve the issue of having a freezing picture. We hope this helps!
Dee, AT&T Community Specialist
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gr8sho
ACE - Professor
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1.5K Messages
3 years ago
@Raygrg67
Please take your message over to the DirecTV forum.
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