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2 Messages

Tuesday, December 14th, 2021 9:21 PM

ISB7005 Receiver No Audio

I'm staying at an AirBNB for a month, and their downstairs TV has no audio. I've restarted the receiver, tested other HDMI devices to ensure the TV audio itself isn't broken, and also made sure the TV audio wasn't muted. The TV audio works fine with other devices. From what I've read online the receiver itself is likely muted, but the remote is programmed to the TV. How do I program the remote to the receiver? I have an S30 remote, and there is no ATT button on it. 

I ran through the audio troubleshooter, but it asks for the owners pin number, which I do not have access to. Thanks for the help and happy holidays!

Accepted Solution

Official Solution

2 Messages

3 years ago

I was able to use the upstairs remote, which is an S10, to unmute the receiver downstairs. My audio now works :)

Community Support

 • 

254.4K Messages

3 years ago

We're glad to see that you got your audio working again, SublimeRasta!

 

Thank you for reaching out to the Community Forums team! If you need help with anything else, just let us know.

 

Aminah, AT&T Community Specialist


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