IPHONE U-VERSE APP RECEIVERS RETURNS "WI-FI NETWORK NOT FOUND"

@geneZ 

This issue has been raised to att.  We’re awaiting a resolution.  

U-VERSE TV is NOW DIRECTV Stream

@Charlain 

Incorrect.  There has been no change to U-verse TV other than ownership.  DirecTV Stream is an entirely separate service.  

We are here to help with the U-verse app, Charlain.

Thank you to the ace for the useful information.

As they said, U-verse and DTV stream are two totally different services.

This has been raised, and we are still waiting to hear from engineers on an update.

If you have any other questions or concerns, feel free to reach back out.

Thank you for choosing AT&T.

Marc, AT&T Community Specialist

U-VERSE stopped working on my IPhone!

That happened when I realized I was paying a premium and decided to cancel that service

That’s when I was told by att that I had Directv 

I cancelled. I have Fire Tv. Could not get any of my channels after I cancelled so I was told to resubscribe to Directv 

I did not start with this it was AT&T??

now what ??

Hi, Charlain.

We recommend that you reboot all of your equipment, as this will help with the channel loss on the apps.

Also, we have a few questions that will help us understand what is going on.

• Are you using the U-verse app or the DTV stream app on the firestick?

Let us know more information, so that we can assist you better.

Marc, AT&T Community Specialist

One more thing @Charlain   

There is a separate forum dedicated to DirecTV products and I advise you go there to get help.