I upgraded to IOS16 on iPhone and the Uverse app now gives this message "playback not allowed on jailbroken device (QP1005)"

We can help you fix the U-verse app on your iPhone, ktoblesky.

Try these troubleshooting options from our Help and Solutions guide:

• Restart the device.
• Delete the cache. This varies by phone, browser or device operating system.
• Uninstall and reinstall the app.
• Turn off other apps that may be in use.
• Reset your password. This can help sync up your account.
• In some instances, restoring the phone has resolved app function. You may lose pictures and other data if this is performed.

Let us know if you need further assistance.

Aminah, AT&T Community Specialist