Ralph43's profile

Contributor

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1 Message

Wednesday, May 8th, 2019 5:04 PM

Closed

How to turn off parental controls?

Cannot stream to my phone. 

Accepted Solution

Official Solution

Community Support

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254.4K Messages

6 years ago

Hi @Ralph43,

 

Let us help!

 

You can follow these steps to change your Parental Control settings:

  1. Press Menu on your U-verse TV remote control.
  2. Select Options > System.
  3. Scroll to Parental Controls and press OK.
  4. Enter or establish your 4-digit Parental locking PIN.
  5. Select Locking Options.
  6. Scroll down to select the locking criteria and make your selections:
    • Adult
    • Channels
    • Purchases
    • TV ratings
    • Movie ratings
    • Time
  7. Select Save, Turn off locking, or Change PIN.

You may find additional information on the Parental Controls for U-verse TV support article.

 

Let us know if this helped!

 

Lafayette, AT&T Community Specialist

3 years ago

I don’t remember ever setting up the parental control, and I do not remember the pin, how can I turn it off without a pin?

ACE - Professor

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8.1K Messages

3 years ago

Please don't respond to threads over a year old.

Here's what I'd do:

Try common passwords like your birth year, 1234, 1111, 0000, the last four digits of your phone number, etc.

If none of those work, call 800-288-2020 for technical support.

This is a customer-to-customer forum. AT&T employees generally don't post here, unless they voluntarily choose to do so in their free time.

Because this is an old thread, it will be closed. If you have future questions or concerns, please look at the date of the last post before replying. It's ok to start a new thread.


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