How to fix problem of controlling volume on u-verse tv?

Hey @james5071, we understand that you're having trouble with volume control with U-verse remote. We're here to help.

We suggest that you try replacing the battery's inside the remote. Please reboot the receiver as well.

• Learn how to troubleshoot your U-verse TV remote control problems and issues. This will help with ways to fix your U-verse remote.

Please let us know if that works for you.

Charles, AT&T Community Forums

I have done both with no change.

Thanks

James

Thank you for that information, @james5071!

Since the previous link did not work, we're going to move this to a DM interaction to discuss this further with you. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the Forums)

CalebP, AT&T Community Specialist 

This happens on my TV ALL THE TIME.  I have finally learned simply powering the TV off and back on fixes the issue.