Tuwassa75's profile

Contributor

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Saturday, November 14th, 2015 1:18 AM

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How do I get my U-verse receiver to "restart"?

I was watching tv and the receiver went out 11/12?  I keep getting the "restart receiver" message.  I have gone online and tried to get technical support.  To no avail.  I have started and restarted

several times.  I have checked all cables and have disconneted from power source.  Only one

tv is affected.  I thought it may have gone out due to the high wind yesterday.  I have followed

the online technical support.  What else is there?

Mentor

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22 Messages

9 years ago

Hold the power button down for 10 or so seconds, then press it again to turn it on. 

3 Messages

3 years ago

restarted it now HAS THE U-VERSE EMBLEM AND  SAYS RE-START RECEIVER

NO E-MAIL RECEIVED?????

3 Messages

3 years ago

RECEIVED VERIFICATION NUMBER  ABOUT RECEIVER PROBLEM

Community Support

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254.4K Messages

3 years ago

We'd be happy to help you with your receiver if you need it, ellieroller.

 

If so, please create a new thread. This one is almost 7 years old and could end up getting closed to further posts, which would prevent us from responding to you. In your new thread, please give us more details about what's going on with your service so we can properly assist you.

 

We look forward to working with you.

 

Aminah, AT&T Community Specialist


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