S

1 Message

Saturday, August 28th, 2021 11:54 PM

how do i get channel info in the Guide?

the 'guide' function has been saying 'getting information' for several days now. Never fills in the channels with current shows. This has never happened before.

ACE - Expert

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28.3K Messages

3 years ago

Did you reboot the DVR?

Employee

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3.4K Messages

3 years ago

unplug everything from power ... the gateway, WAP, DVR, all receivers....

in 5 minute increments plug one device in at a time starting with the gateway...

IF this does not resolve, repeat the process with factory resetting the gateway...


NEED HELP?