M1hyder's profile

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Tuesday, October 18th, 2022 5:43 PM

How can I log on Uverse TV app

i used my att log in to log on Uverse TV app and i am not able to it is telling me to login with Uverse member ID. i do not have member ID and myatt.com site is not working

Community Support

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254.4K Messages

2 years ago

Let's get you logged in to the Uverse app, @M1hyder

 

We recommend checking your account to find your member ID. You'll want to clarify you're typing it in correctly to rule that out as the cause. 

  1. Go to Profile and then Account Users.
  2. If you have more than one account, select the U-verse TV or Internet account.
  3. Below Member ID info, find your Member ID

If that doesn't work, you may want to try uninstalling and reinstalling the app to see if it helps. You can also try using the app on a different device. These suggestions should let us determine if it's an account issue or just your device.

 

Please let us know how it goes! If these steps don't help, we may need to take a closer look at your account.

 

Raiden, AT&T Community Specialist 


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