aragonese20's profile

1 Message

Sunday, April 17th, 2022 12:15 AM

Error Codes

whenever i try and watch something off my computer and phone using the AT&T login, it always says theres an error. i've tried safari and chrome and apps off my phone but it still won't work. I also have tried clearing my cache and cookies. It just says theres an error code and won't let me watch off apps such as ESPN, FOX, ABC, NBC, ect. 

ACE - Professor

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1.5K Messages

3 years ago

@aragonese20 

If you're using your Uverse TV subscription to stream from websites such as ESPN, you need to use your Uverse member ID.  It is very specific and usually, but not always, different than the userid for att.com.  Check your user profile and find the account listed which carries your BAN number.  

Community Support

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254.4K Messages

3 years ago

Let's help you get around these error codes so you can enjoy your online content, aragonese20.

 

The information that gr8sho provided is spot on. You'll want to make sure you're signing in with your U-verse member ID to view content on 3rd party apps and websites such as ESPN, Fox, etc. If you don't know your member ID, just follow these steps to find it:

  1. Go to Profile and then Account Users.
  2. If you have more than one account, select the U-verse TV or Internet account.
  3. Below Member ID info, find your Member ID

Let us know if this helps you sign in to any of the apps or websites and view content without getting an error message.

 

Aminah, AT&T Community Specialist


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