1 Message
Error Codes
whenever i try and watch something off my computer and phone using the AT&T login, it always says theres an error. i've tried safari and chrome and apps off my phone but it still won't work. I also have tried clearing my cache and cookies. It just says theres an error code and won't let me watch off apps such as ESPN, FOX, ABC, NBC, ect.
gr8sho
ACE - Professor
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1.5K Messages
3 years ago
@aragonese20
If you're using your Uverse TV subscription to stream from websites such as ESPN, you need to use your Uverse member ID. It is very specific and usually, but not always, different than the userid for att.com. Check your user profile and find the account listed which carries your BAN number.
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DIRECTVhelp
Community Support
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254.4K Messages
3 years ago
Let's help you get around these error codes so you can enjoy your online content, aragonese20.
The information that gr8sho provided is spot on. You'll want to make sure you're signing in with your U-verse member ID to view content on 3rd party apps and websites such as ESPN, Fox, etc. If you don't know your member ID, just follow these steps to find it:
Let us know if this helps you sign in to any of the apps or websites and view content without getting an error message.
Aminah, AT&T Community Specialist
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